Check plumbing coverage
in Virginia.

Investigate water-use changes with meter evidence, and separate private plumbing from DPU meter or storm-system issues.

A high Richmond utility bill is a reason to investigate, not a diagnosis of a buried pipe. Richmond DPU publishes separate guidance for meter readings, suspected private leaks, and utility problems during storms. Our team can assess private plumbing symptoms while the appropriate DPU channel handles account or public-system questions.

Local guidance applies within the supplier scope identified in the guide. Verify the utility on the property’s bill.